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Q. I selected low quality. Why do my images still take so long to upload?
A. When you upload a new image it gets uploaded to our servers just like it is on your computer. The quality is set when you or someone else views the image. If you want your images to upload to our servers faster you may want to scale them down in width and height before you upload them.
Q. How can I upload full size images?
A. You can upload full size images by unchecking the resize button on the image upload page.
Q. How can I make my images upload faster?
A. If your images are large, scale them down in size with an image editing program before you upload them.
Q. How many folders can I have?
A. You can have an unlimitted amount of folders with unlimitted images within a folder. To keep your images as organized as possible try not to put to many images into one folder.
Q. How can I unsubscribe?
A. You can easily unsubscribe by going to Account/Preferences and clicking the unsubscribe button. Your account will be close and you will be taken to paypal to cancel your subscription with us.
Q. Why are my images renamed?
A. If your filenames on your images are too long they are shortened when uploading them. If you have already uploaded a file with the same name as the one you are currently uploading we assign a 4 digit number to the beginning of your file so that you don't over-write the file that you uploaded before.
Q. What type of files can I host?
A. You can host JPG, GIF and PNG files.
You cannot post images that are copyrighted or trademarked, unless you hold the copyright or trademark or permission from the copyright holder.
You cannot post any unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another’s privacy, hateful, or racially, ethnically or any other material that may violate any applicable laws.
You cannot post images which depict or promote any act of violence,sexual activities, or illegal activities. You cannot post adult or porn pictures.
At our discretion we reserve the right to delete any material which is deemed to be an infraction of the Alkaspace rules and ban permanently his author.
We decide what should be deleted and who should be banned.
Q. What is the maximum file size I can upload?
A. We recommend that you use the smaller file size possible to meet your needs but you can upload files up to 20 meg.
Q. What if I havent received an email to activate my account?
A. You can email us by clicking contact us and request to have your account activated.
Q. Is it really free ? For how long? How can you offer this?
A. Your Alkaspace account is really free and will stay free.
We can offer this service because some customers click on our adds, that is the way we pay the bills.
Q. I need more space and/or more bandwith, can you help me?
A. If you want more space memory or bandwith because your images will be viewed by a large number of persons don't hesitate to contact us. We will help you to get what you want.
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